Your Stay

We treat every patient as an individual.

Your treatment and care will be tailored specifically for your individual needs by your medical team and will be discussed with you. Our dedicated nursing team will ensure that you receive excellent quality care throughout your stay. Resident doctors provide 24-hour medical care on-site.

Before Admission

Your consultant will book your treatment and stay at the clinic.

Approximately 2 weeks before your admission date you will receive written confirmation from the Ulster Independent Clinic with the details of the arrangements for your admission.

Remember:

  • Read all the information provided in the information booklet carefully
  • If you develop any further health problems before your admission please check with you G.P. regarding your fitness for surgery
  • Patients taking Warfarin, Aspirin or the Contraceptive pill should contact their consultant for advice.
  • Continue taking any other medication unless your doctor instructs you otherwise
  • Follow instructions regarding the payment for your care
  • Non-insured patients should read Payment Options section
  • Always follow the fasting instructions
  • Do not plan to drive home after discharge
  • Patients who receive community support or will need Community support following surgery should speak to our hospital Liaison Sister who will discuss arrangements

Admission

Patients and visitors should enter the Ulster Independent Clinic by the Main Entrance. The receptionist will greet you and check your details. If necessary you will be directed to the Accounts Department to complete the financial arrangements for your treatment. Once the administration process is complete, a member of the ward team will accompany you to your private room where you can settle in.

What to bring with you:

  • Nightwear
  • Dressing Gown
  • Slippers
  • Toiletries – towels are provided
  • Any medication you are taking in the original packaging
  • X-rays or scans that you have been given
  • Books, magazines

Fasting

Fasting may be required before admission. Your admission letter will clearly state your specific fasting requirements, it’s very important that you follow these guidelines for your eating/drinking before surgery.

Valuables

Please be aware that the Clinic cannot be held responsible for the loss of or damage to property brought into the hospital. We strongly advise that you do not bring large amounts of money, jewellery or other valuables with you.

Personal Laundry

The clinic does not provide a personal laundry service so it is advisable to make arrangements for this.

Your Care

Your care and comfort is our priority throughout your time at the clinic

Your consultant will visit you daily throughout your stay to review your care. 24 hour medical care is available on site provided by highly skilled team of doctors. No treatment, investigation or procedure will be undertaken without discussion with you. You will be asked for written consent before anesthetic, surgery or specialised examinations. It's important that you understand everything that is going to happen to you and ask questions if you are uncertain at any stage. Parents/Guardians will be required to sign consent for children aged under 16.

Room & Facilities

Our private bedrooms are designed to ensure that you can recover in a comfortable, restful environment. Each room has an en-suite bathroom with walk in shower. The nurse call system enables you to call a nurse at anytime.

TV

All rooms have satellite television provided at no extra charge

Free WIFI is available in all patient rooms

We will happily arrange for delivery of your choice of daily newspaper directly to your room

Mail will be delivered to your room. Should you wish to post a letter please ask one of the ward staff

Patients or visitors in the clinic must not use mobile phones

Hairdressing and chiropody services are available on request; please speak to a member of the ward team for details

Keep in touch with family and friends by using the telephone provided in your room. Every patient receives complimentary call credits, any additional units used may be charged to your account.

Smoking is not permitted in the clinic. If you are a smoker, please speak to the Ward sister.

Younger Patients

At the Ulster Independent Clinic we understand the needs of children and aim to make them feel as comfortable as possible during their stay with us. Parents are welcome to stay overnight with their child and pullout beds can be arranged.

Food

8.00amBreakfast
10.00amMid-morning Tea/Coffee
12.30pmLunch
3.00pmAfternoon Tea/Coffee
5.30pmDinner
9.30pmNight Time Snack

Eating well is an important part of a healthy recovery. We offer a menu of healthy freshly prepared meals and snacks throughout the day. There's always a menu choice and the option of a light snack if you prefer. Our dietician will help with your food choices if required.

Visitors and relatives can enjoy light snacks and tea, coffee when they visit in our bright airy Atrium coffee shop. There are also complimentary refreshments located on the ward corridor.

Discharge

We know that there's no place like home however for your own wellbeing we advise that you do not return home until your consultant has decided that you have recovered sufficiently. Everyone recovers at their own pace, your discharge date will be reviewed daily when your Consultant comes to see you and will depend on your progress.

When it's time to go home, you will be given the following:

  • Letter for your GP regarding your treatment
  • Advice about your continued recovery
  • Take home pack of prescribed medication
  • Any other medication that you brought into hospital
  • An in-patient certificate (if required)
  • Mobility aids (eg crutches and zimmers) can be borrowed – a refundable deposit is required)
  • Details of your review appointment with your Consultant

We kindly ask that private rooms be vacated by 11 am; patients are welcome to wait in the comfort of Day room after this time.

You may be advised not to drive for a period of time after certain procedures. If you are unable to arrange for a friend or relative to collect you, our reception staff can arrange for transport from our preferred taxi company.

Download a Brochure All of our information booklets and leaflets are available for download in PDF format

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